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Contacting Tiller and./or tech support - Printable Version

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Contacting Tiller and./or tech support - Liebchen - 10-01-2016

So, I'm reading Supreme Commander, and it's giving me an itch to load up Tunisia, but it has an error code and won't start.

[attachment=4428]


I've never seen this error before and don't know what to do. Tiller's website has no contact link or even a telephone number.

Any assistance would be appreciated.


RE: Contacting Tiller and./or tech support - Compass Rose - 10-01-2016

Since you can't get the game to load up to check the version number, do you have a idea if you remember updating the game to v1.01 which came out back in 2012?


http://johntillersoftware.com/Updates.html


Also, what operating system are you running?


RE: Contacting Tiller and./or tech support - Liebchen - 10-01-2016

(10-01-2016, 12:47 PM)Compass Rose Wrote: Since you can't get the game to load up to check the version number, do you have a idea if you remember updating the game to v1.01 which came out back in 2012?


http://johntillersoftware.com/Updates.html


Also, what operating system are you running?

That worked, but now I need to find my serial number...Found it. Thanks.


RE: Contacting Tiller and./or tech support - -72- - 10-01-2016

(10-01-2016, 03:30 PM)Liebchen Wrote:
(10-01-2016, 12:47 PM)Compass Rose Wrote: Since you can't get the game to load up to check the version number, do you have a idea if you remember updating the game to v1.01 which came out back in 2012?


http://johntillersoftware.com/Updates.html


Also, what operating system are you running?

That worked, but now I need to find my serial number...Found it. Thanks.

http://johntillersoftware.com/Support.php

Or the email address is support at johntillersoftware dot com


RE: Contacting Tiller and./or tech support - Liebchen - 10-02-2016

(10-01-2016, 06:48 PM)trauth116 Wrote:
(10-01-2016, 03:30 PM)Liebchen Wrote:
(10-01-2016, 12:47 PM)Compass Rose Wrote: Since you can't get the game to load up to check the version number, do you have a idea if you remember updating the game to v1.01 which came out back in 2012?


http://johntillersoftware.com/Updates.html


Also, what operating system are you running?

That worked, but now I need to find my serial number...Found it. Thanks.

http://johntillersoftware.com/Support.php

Or the email address is support at johntillersoftware dot com

Website's weird. Once you're in the "store," you can't get back out, other than to type in the URL again. No links to the main age. Even "home" keeps you in the "store."



RE: Contacting Tiller and./or tech support - -72- - 10-02-2016

I'll pass that along - I don't actually know who does their website, but linking back elsewhere is never a bad idea when doing a webpage.

I also don't necessarily know that Rich does the website there either; I suspect that he probably doesn't, leastwise he's never mentioned it to me.

It is good feedback though. Thank you, sir. :)