New problem .. e mail

[Phil Davies (FGM)]

Hi All

Don't know if anybody knows why I can't get my e mail outlook is giving me the following message everytime

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop.ntlworld.com', Server: 'pop.ntlworld.com', Protocol: POP3, Server Response: '+OK 2317 octets', Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

I have been in touch with the server and they say I have the settings wrong as it's all working their end, I can asee the incoming mail list if I log onto the server through the internet. I have checked my settings and as far as I know they are correct.

incoming is pop.ntlworld.com
outgoing is smtp.ntlworld.com

Can anyone see what I am doing wrong here please ???