Huib Wrote:Valor Wrote:With all due respect to you hard work, they are not moaners and complainers, Huib. They are customers, who paid for the product. If they think that there is something wrong with what they paid for, they at least should be listen to.
Jason and the team listen to everybody but if a few customers refuse to send examples of what they think is wrong in file format, hence continue to complain, the process of listening to those stops as well, because other than ignoring there is nothing you can do really.
LOL! That does not abrogate the fact that you call the customers, who pony up the bucks, complainers and moaners?
They are customers regardless of whether they jump through your hoops or not.
And, as Jason pointed out, all new customers with have the "supported" latest upgrade, while as Pip pointed out, the upgrades are fracturing the community.
Ford Motor Company does not ask me to take out a wrench and remove parts to make my car run as promised. Then tell me that I should have bought one of their trucks instead?
And, in the initial comments made, it was stated that the assault rules were too hard. Not questioned how they work. That seems to have been missed on the team of volunteers who saw only the moaners and complainers?
Condescension is never an answer to an honest question or complaint?
Ask any business owner how well they do when they continually belittle their customers?
RR