Help!

[1925frank]

I think Matrix has a "Members" page where you can download patches. I bought Matrix CS when it first issued, so my disk wouldn't have any of the patches. I don't know why the "Upgrade" button wouldn't work, but I'd download the patch and see if that makes a difference.

Well, here's a guess why the "Upgrade" button wouldn't work. You downloaded the patches previously, so perhaps there's some remnant that is telling your computer you've got all the patches, when, in fact, the bulk of the patched files were uninstalled. Or perhaps when you reinstalled the disk, it overroad some of the patched files. You'd want the patched files to overwrite the disk files.

If you download the patch, when installing, you'll be prompted with whether you want to overwrite some files, and the answer would be yes.