HELP: Cannot bring up map from email turn in RS

[Crossroads]

Yes, if a custom scenario is not downloaded that causes problems ie. the map not showing. It should not crash the executable in my experience however?

At some point of time it is more efficient to stop looking for reasons why the game doesn't work, and to uninstall then re-install the whole thing again... That's what happened to my setup recently. After taking the trouble to re-install, life has been rosy again.