Technical problem

[Cross]

Guys where do I go to to find out how to fix a technical problem?
It is now the 3rd time this year that I have to re-install my MBT or WW2 game.
What happens is that when I play a PBEM, I copy the turn sent to me by my opponent into the PBEM folder. Then, when I enter the game everything works fine until I click on the PBEM tab to view my PBEM battle list. As soon as I do that, my game crash to desktop. Nothing works to fix it except by re-installing the whole game.
Sometimes when I receive a turn from another player, the file name also seems to change name by itself.
Can anybody point me in the right direction please?

What do you mean "the file name also seems to change name by itself"?
Is your opponent using non-standard characters when naming the files?
Is this the same opponent each time?
Where are they from, are they using an Asian keyboard or something?

How many files are being sent?
Are they zipped?

Is your opponent doing the initial setup?
If so post the files, and let's see if they work on my install.


If you can't get help here, try the Shrapnel site here:

http://forum.shrapnelgames.com/forumdisplay.php?f=139

But your hard hat on first

Cross