RE: France '14 update 1.06 now available!
Basically:
A) I wasn't venting any frustration, I was searching for community feedback to make the most of the thing called "collective intelligence" which is the basis for - let's say - brainstorming among a few other things. The results are often of mixed quality as the source of that itself - the Internet in general that is.
B) Being still far from complaining, I like things being fast and easy on most occasions - so far there hadn't been any problem with that; first the JTS version of a current update, then the HPS one. I still remember the times there had been only the HPS - that's also my fault and a defciency?
C ) I once had an unpleasant chat with a "customer service specialist". He asked me why do I evaluate. I said because I am a customer. Not a businessman and I don't care what the "business" expects of me.
D ) The question about being a member of the "staff" was actually a rhetoric one since you're visibly biased and showing symptoms of developing a corporate mentality. Using the key words like "frustration", "complaint" and assigning an ostensibly negative meanings is a defence strategy meaning that my interlocutor has chosen his sides an opposing one whereas there was no attack at all.
E ) Whereas knowing Rich's whereabouts and the like probably helps - but I still don't care; there is a difference between the HPS and the JTS versions and we don't have the previous one available. Those are all of the fact I care about.
I was communicating with community to seek feedback and providing the details that are called "discursive framework" - that's my way of "doing business"; asking intelligent people questions, thinking they may be wiser and know better than me. Now you can choose your side again. Having all that said, I still respect the support you provided, Rich has answered and wants me to come up with a proof of purchase - now I have to dig my e-mail account a few years back and that's what I don't like. Funny thing they hadn't needed that before.
You see I like when the life gets easier and not more complicated. Thank you.
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