Need Help Opening Opponent K'43 file

[HirooOnoda]

So I believe the problem is the save game is showing up in a Downloads folder rather than a normal install folder. I do see other game files there, but I am not sure the game is actually running out of the downloads. If so, Win10 security may limit some functionality? But check in your game and see where it is looking for the save game. Basically, open the game and cancel opening a save game. The go to File - Open and click the up folder icon. That will take you up one level and you can see what folder the game is looking in. I am thinking you need to copy the save game from the downloads and place it in the correct game folder, which should be in some other location.

Rick

My opponent tells me he is using Gold. Okay, so I send an email to JTS, support, and I've yet to hear from them. 

I suspect they'll want to know if I'm a "registered user". 

How does one do that? I suspect I bought the game many years ago from NWS (or is is NSW) software.

Ideas?