PC Problems Resolved. I'm Back!

Kool Kat · 10-09-2008, 09:49 AM,

My CS Opponents:

My PC hard disk drive has been swapped out and CS reinstalled! Big Grin

Life is good! :smoke:

All my games are back on!

See you all on the battlefield! :smg:

Kool Kat · 10-09-2008, 09:47 PM,

I submitted the following post to the Matrix Games Support forum. Jason & Co are a great bunch of folks! Big Grin

Jason and Matrix Games Support Staff:

Many thanks to Erik Rutins, Matrix Games Help Desk, for his assistance in resolving my CS game technical issues! Big Grin

I submitted a Help Desk Support Ticket early Wednesday morning (10/8/2008). My original CS files had become corrupted when my hard disk drive started to fail and I was unable to restore from a backup CD-ROM. In less then 6 hours, Erik responded and recommended a specific procedure. We exchanged a few more emails so I could get details on the reinstall procedure. By 2PM I had reinstalled my original CS game files and had updated with the ver. 1.04 game patch!

I was back up and playing CS again! :smoke:

Thanks again to Erik and the Matrix Games Help Desk folks! :bow:

Job well done... and much appreciated by this CS player!