New Computer And CS Will Not Run

[Hawk Kriegsman]

Hello, 

Had to get a new computer this weekend. 

Reinstalled CS off the Matrix website and the update. 

None of the exe's will run. 

This is the error message: "The application has failed to start because its side-by-side configuration is incorrect.  Please see the application event log or use the command-line sxstrace.exe tool for more detail."

I have no clue what this means. 

My OS is Microsoft Windows 11.

Any help would be greatly appreciated.

[Jason Petho]

https://www.microsoft.com/en-us/download...x?id=26368

You need to install that

[Hawk Kriegsman]

That worked! 

Thanks much Jason!

[Outlaw Josey Wales]

Is that the solution for the new ME 2.31.00 and 2.31.02? I keep getting a version is still installed.

[Big Ivan]

Hey Mark,

Which version of CSME are you running? If you still have the 2.01 version somewhere on your rig, you will have to move it to a neutral folder before you update your 2.30 CSME with the new upgrade!

The installer sees the 2.01 version and doesn't want to update the 2.30 version.

It's crazy I know!!

[Outlaw Josey Wales]

It was 2.30. Was trying to update to 2.31 and then 2.31.02. I will see what I can find.