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New Computer And CS Will Not Run
08-11-2024, 09:38 AM, (This post was last modified: 08-11-2024, 09:39 AM by Hawk Kriegsman.)
#1
Help  New Computer And CS Will Not Run
Hello, 

Had to get a new computer this weekend. 

Reinstalled CS off the Matrix website and the update. 

None of the exe's will run. 

This is the error message: "The application has failed to start because its side-by-side configuration is incorrect.  Please see the application event log or use the command-line sxstrace.exe tool for more detail."

I have no clue what this means. 

My OS is Microsoft Windows 11.

Any help would be greatly appreciated.
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08-11-2024, 09:50 AM,
#2
RE: New Computer And CS Will Not Run
https://www.microsoft.com/en-us/download...x?id=26368

You need to install that
Send this user an email
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08-11-2024, 11:01 AM, (This post was last modified: 08-11-2024, 11:17 AM by Hawk Kriegsman.)
#3
RE: New Computer And CS Will Not Run
That worked! 

Thanks much Jason!
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08-11-2024, 10:46 PM,
#4
RE: New Computer And CS Will Not Run
Is that the solution for the new ME 2.31.00 and 2.31.02? I keep getting a version is still installed.
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08-12-2024, 06:53 AM,
#5
RE: New Computer And CS Will Not Run
Hey Mark,

Which version of CSME are you running? If you still have the 2.01 version somewhere on your rig, you will have to move it to a neutral folder before you update your 2.30 CSME with the new upgrade!

The installer sees the 2.01 version and doesn't want to update the 2.30 version.

It's crazy I know!!
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08-12-2024, 11:04 PM,
#6
RE: New Computer And CS Will Not Run
It was 2.30. Was trying to update to 2.31 and then 2.31.02. I will see what I can find.
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